True Learning
is Transformational

From passive content to active learning: Across 100+ projects, the consistent pattern is the same — clients arrive with slide-heavy training that informs but doesn't change behavior. I redesign the architecture: replace passive delivery with decision points, consequences, and practice. Managers consistently report faster role confidence, fewer early errors, and learners who actually apply what they were taught.

The problem: Senior school tutors lacked practical tools to deliver Kenya's new competency-based curriculum. Existing training was theoretical — tutors left informed but unprepared to actually teach differently.

• Designed a scenario-based ToT program that placed tutors inside real classroom dilemmas before they faced them live
• Translated CBC policy language into decision-driven interactions — tutors made choices, saw consequences, built a repeatable facilitation framework
• Replaced passive content delivery with practice-first learning architecture built in Articulate Storyline 360

• Led end-to-end instructional design of a branching, consequence-based simulation for frontline staff
• Translated real customer scenarios into decision paths that exposed trade-offs, risks, and service recovery techniques
• Partnered with SMEs to extract tacit knowledge and convert it into actionable learner choices, not scripts
• Deployed SCORM-compliant module via LMS, replacing static SOP training